Hildebrandobased on international norms and standards as a key provider of IT and consulting. Our mission to develop innovativee solutions and cutting edge technology, and methodologies based on international standards of quality, Driven by our values lead us to seek to be the Mexican company leader in IT services in Latin America. We are looking for: ** Tier 1 – LD(Jewel) Production Support** The profile is: Main Responsabilities: ·Correct data for billing, online and usage fallout ·Write scripts and quantifications for data problems ·Support during production outages ·Answering customer queries ·Maintain and be responsible for prod